Knowledge Base

To place the service in your name, please review the required information needed below and call customer service or come into the office to complete the account set-up and pay the required deposit. 

Set-Up Requirements for Homeowners:
     -$200 deposit for residential (single family)
     -Escrow # or File #
     -Title company name and phone number
     -Social security number
     -Photo ID Number (i.e., a United States driver’s license number or passport ID number)
     -Homeowner name as it appears on the deed / county records
     -Service Address
     -Mailing Address
     -Primary phone number
     -Email Address

Set-Up Requirements for Renters/Tenants:
     -$200 deposit for residential (single family)
     -Signed lease/rental agreement (signed property management agreement if lease is signed by manager instead of owner)
     -Social security number
     -Photo ID Number (i.e., a United States driver’s license number or passport ID number)
     -Names of all Tenants as they appear on the signed lease agreement
     -Service Address
     -Mailing Address
     -Primary phone number
     -Email Address

To confirm the deposit amount required, please review the Utility Fee Schedule.